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Site Manager:
Adding
a domain name
Deleting
a domain name
Editing
a domain name
Registering
a domain name
Transferring
a domain name
Adding
a subdomain/virtualhost
Deleting
a subdomain/virtualhost
Editing
a subdomain/virtualhost
Creating
a FTP account
Managing
an existing FTP account
Installing/Uninstalling
or Fixing broken FrontPage Extensions
Creating/Managing
a Password Protected Area (PPA)
Creating/Managing
a MySQL database
Adding
and Enabling shell access (SSH)
Adding
shell access (SSH) support
Enabling/Disabling
shell access (SSH)
Purchasing,
activating and setting a static IP address
Purchasing
an authenticated/static IP address
Activating/Deactivating
an authenticated/static IP address
Setting
an authenticated/static IP address
Modifying
custom DNS records
Generating
an SSL certificate and Signing Request (CSR)
Using
the File Manager
Browsing
the File Manager
Deleting
files/directories using the File Manager
Renaming
files/directories using the File Manager
Copying
files/directories using the File Manager
Moving
files/directories using the File Manager
Changing
directories/files permissions using the File Manager
Uploading
files using the File Manager
Creating
directories/files using the File Manager
Editing
files using the File Manager
Installing
an SSL certificate
Uninstalling
an SSL certificate
Using
the Crontab
Service Upgrades:
Adding
more traffic
Adding
more disk space
Adding
support for additional domain names
Adding
more MySQL disk space
Adding
support for additional MySQL databases
Upgrading
a web hosting account
Renewing
a web hosting account
E-mail Manager:
Creating
an e-mail account
Deleting
an e-mail account
Adding
an e-mail alias to an existing e-mail account
Deleting
an e-mail alias
Setting
an e-mail forwarding
Setting
an e-mail forwarding #2
Adding
an e-mail filter
Editing/Deleting
an e-mail filter
Using
the Anti-Spam Protection
Creating
a mailing list
Changing
the password of an e-mail account
Editing/Deleting
a mailing list
Setting
an autoresponder to an existing e-mail account